Alesandra Salon & Spa

     Spa Etiquette

What should I bring?

 Alesandra Salon & Spa provides a robe, slippers, towel, and a personal locker with key for the time you spend in the Spa. For your convenience showers are available.  When receiving Hydrotherapy Treatments or Body Treatments, spa disposables are provided.

When should I arrive for my treatments?

 We ask that you please arrive 15-20 minutes prior to your services.  This way you have time to fill out a health history form, and change into a plush robe and slippers.  We also offer a variety of complimentary beverages to help you unwind.  Please note that if you should arrive late your service may be shortened due to availability.

Do you have both female and male therapists available?

 We do have both female and male therapists available.  Unless you let us know of any objection at the time of booking the next available qualified therapist will be assigned to your treatment.  Keep in mind, our highly trained professionals are licensed and trained to drape towels or sheets discreetly over areas not involved in the treatment and to protect your privacy at all times.

What is your cancellation policy?

 When booking an appointment for a spa package or parties of 2 or more, clients will be ask to leave a credit card or gift card number to reserve their appointment.  In the event a client needs to cancel the appointment, she/he must do so at least 24 hours before the scheduled service.  Failure to do so will result in an automatic charge of 50% of the cost of the service cancelled.

What is the tipping policy?

 Gratuities are not included in our prices but are greatly appricated. For outstanding service the industry standard is 15% - 20%.  Should you choose to leave a gratuity for your service provider, we kindly suggest to do so in cash.  Tip envelopes are provided at the front desk.

Alesandra Salon & Spa accepts VISA, Mastercard & Discover.  We do not accept personal checks. 

Can I bring my children to the spa and salon?

 We do love children, but unfortunately our salon and spa facility cannot accommodate them.  Children under the age of 13 will not be allowed in the salon and spa.

Cell Phones…

Because the spa environment should be a tranquil and stress-reducing environment, we request that cell phones are turned onto the slience mode before entering the salon and spa area.

We love to show off our salon and spa.  If you would like to take a tour, please be aware that not all rooms will be open to view and some guests maybe transitioning from one treatment to the next.  Please allow our staff member to determine the best route for your tour.

Please remember to drink plenty of water after all treatments to replenish your body’s natural balance.

 Bruno and Miryana Juvan, who are the owners of both Alesandra Salon & Spa and Hot Heads Salon, believe to succeed in this industry, it is necessary to actively participate in continued education. Trends, techniques, and fashion continually change, and to keep up with these changes, one must be committed to a "school of life".  

 Bruno Juvan's Artwork

 Alesandra Salon & Spa was not just built, it was created with a

personal touch.  Enjoy Bruno Juvan's artwork  throughout

the whole spa.